Help Desk
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We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you…
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Jitbit Helpdesk is a great support ticketing system, offered both as a SaaS and "on-premise" versions at a very reasonable price. Comes with a mobile app, powerful integrations, SAML- and windows-integrated authentication. Not to mention all the standard helpdesk feature, like Knowledge base, file attachments, email integration, live updates, agent…
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KnowAll Enquire enquiry tracking software from originating email to statistics, helping you to enrich the customer experience and track the enquiry through every stage of the enquiry handling process.
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365Ticketing- Versatile SaaS ticketing system which can be used as a help desk software, issue tracking software or as an incident management software.
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Be Aware 360 is a unified desktop which enables agents from the contact center to the back-office to have a single screen ́s view of all the customer’s records, history, manage cases, tickets and monitor SLAs of a task or the overall process, streamlining the organization
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Engage your customers in real time. Delight your website visitors and help your customers instantly.
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Chatgenie is the one stop shop for awesome support collaboration, with instant messenger integration that fits your workflow.
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Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license.
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Help desk solution that allows you to directly interact with your customers rather than automating the process.
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DeskDirector's mission is to change customer service forever by bring all the information your customer service staff need into one place and providing a platform for customer experience innovation.
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ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment.
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GS/HelpDesk is a complete internal IT service management solution for IBM Notes/Domino with support for the Notes client, desktop browser and mobile devices.
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Helpviser is a CRM tool for Envato Authors. In addition to ticketing system with Envato purchase code verification, knowledge-base & community portal services, you can list your customers, and receive live notifications from Envato (sale, review, comment, badge, etc.).
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Logicalware is a low-cost multi-channel customer service solution which works by capturing inbound customer interactions from the web, email, and social media channels, Facebook and Twitter. Within Logicalware, these interactions are converted into actionable tickets and assigned a unique identifier for better tracking.
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For many years, we have worked as freelancers and supported customers with their daily problems. We took on the challenge of finding an affordable and practical solution as support software for self-employed and small organizations. On one hand, it frustrated us, but at the same time, it motivated us to create a solution. This is how HelpSpace was born…
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