Описание AnswersAnywhere
Most manufacturers have thousands of pages of FAQs, installation and service documentation, parts lists and videos locked up in corporate silos and disparate file formats that are difficult, if not impossible, for field service engineers to access. Being able to organize, mobilize and maintain this information would exponentially improved efficiency, accuracy and training in the field, but few organizations have the time, resources and know-how to make this happen.
Utilizing our knowledge experts, AnswersAnywhere does the hard work for you, leveraging unique software and established processes to transform this vast wealth of data into interactive mobile apps. The result is up-to-date parts and service information on your field service engineers’ mobile device of choice, available online or offline. AnswersAnywhere also integrates with Salesforce Field Service and ServiceMax for seamless parts ordering.
Efficiency and accuracy will skyrocket, your KPI’s and profit margins will improve, and your company can keep focusing on your core responsibilities.
