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FieldEquip Отзыв

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Очень хорошо

Revainrating 4 out of 5  
Рейтинг 
4.0
Customer Service, Field Service Management

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Описание FieldEquip

FieldEquip is a Field Service Management (FSM) SaaS software platform designed to fulfill the field services industry's needs. FieldEquip was founded in 2016 to provide next-generation FSM features and transform field service organizations into digital businesses making them more competitive and profitable. FieldEquip's comprehensive suite of features offers a range of solutions to field service organizations across various industries such as equipment manufacturers (OEM), energy and power utilities, eCommerce fulfillment centers, eCommerce warehouses, postal and parcels handling operations, fire & safety security systems, industrial equipment manufacturers and distributors, HVAC and refrigeration, commercial food equipment services, medical equipment/devices, and third-party service providers. FieldEquip seamlessly connects customers, assets/equipment, field workforces, and back-offices to manage field services as an efficient and productive business effectively. Our intuitive mobile application allows field personnel, production supervisors, management, and other home office support groups working remotely to stay connected. It provides field service organizations the tools that enable them to expand their service offerings, including new models such as outcome-based agreements. FieldEquip is a subsidiary of Bursys Group, which brings extensive field service and asset management experience. Combining with a long history of delivering innovative, cutting-edge software technology products to enterprises gives us the advantage of delivering high-value digital field service solutions. We are creating industry-specific next-generation digital solutions that leverage the use of data at edge and at rest to provide intelligence to field service organizations moving to predictive and prescriptive services. FieldEquip delivers a connected field service using edge computing combined with analytics in the cloud to offer intelligent solutions powered by machine learning algorithms. Features: Workforce Scheduling and Dispatching Digital Field Ticketing Proposal Management Work Order Management Parts Inventory Management Customer Self-Service Install Base Management Preventive and Predictive Maintenance IoT Monitoring Contract Management Inspection and Task Checklist Customized Reports & Analytics Invoicing and Billing Mobile Field Service Management Geo-tracking and Geo-fencing
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Отзывы

Глобальные рейтинги 1
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Тип отзыва

Revainrating 4 out of 5

Все, что вам нужно, в одном месте и отличное обслуживание клиентов

Мне нравится, как легко это позволяет планировать сотрудников, назначать рабочие места / задачи, назначать встречи с клиентами и т. Д., Это также помогает отслеживать карты рабочего времени сотрудников, которые также могут быть полезны для вопросов заработной платы! Иногда система зависает или слишком долго обновляет статус заказа. Например, если вы работаете с несколькими заказами одновременно, попытка обновить один из них может потребовать дополнительных усилий из-за медленного времени…

Плюсы
  • Настоятельно рекомендуется, особенно потому, что их тарифные планы более доступны, чем другие подобные программы.
Минусы
  • На самом деле ничего не приходит в голову по поводу неприязни, но, возможно, я добавлю что-то позже.