Pindrop Fraud Detection Adapter for Genesys Отзыв

In partnership with Pindrop, Genesys delivers the highest level of phone fraud detection possible for maximum prevention of financial loss from fraudulent callers. The Pindrop mission is to provide security, trust, and identity verification for all inbound and outbound calls. Pindrop solutions protect enterprise call centers and phone users by combining authentication and fraud detection technology to identify low risk callers and detect malicious callers. With Pindrop, your call centers can identify and treat legitimate callers to an improved customer experience and protect the organization from fraudulent callers.