Scotty Отзыв

Scotty is the Voice and Chatbot that automates your customer contact in- and outbound phone calls, chats and emails in any language and 24/7. Scotty comes as a pay per use, managed service model, with NO upfront investments for our clients. This makes it possible for Scotty clients to focus on their business and clients, while we take away typical technology and IT bottlenecks for them, therefore also reducing risks for them. Scotty will service our clients’ customers within a few days to a few weeks after go-ahead. Enabling our clients to bring relief to their operations fast, improve quality continuously, scale and grow fast, offer their services 24/7, in any channel and language. All this comes for our clients with great improvement and value potential. Also included in "the box", Scotty Insights: which gives Scotty clients real time dashboards with actual "business friendly" presented information about what their customers talk to them about, the quality of these conversations, what clients want and need from them. This information gives real time opportunity for Scotty clients to continuously improve their processes, offerings and customer dialogues.