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Управление содержанием, Digital Experience Platforms (DXP)
Описание SundaySky
SundaySky is transforming customer experience for the world’s most demanding brands, enabling brands to deliver video-powered experiences that drive breakthrough outcomes at key moments across customer journeys. With SundaySky’s Video Experience Platform, brands generate millions of unique digital experiences annually that transform high-stakes moments that engage, educate and inspire customers to action. Proven with companies like 1-800 Contacts, AT&T, Citi, Staples, UnitedHealthcare, Verizon, and many others, SundaySky’s unparalleled platform and unmatched domain expertise equip brands to achieve step-change business results and quantifiable value from increased revenue, reduced costs, lower churn, and higher customer satisfaction.
SundaySky is proven with the world’s most demanding brands and digital native companies, who achieve step-change business outcomes with video-powered experiences. To date, SundaySky has activated more than 3B video-powered experiences, with breakthrough engagement: 80% of viewers watch to the very end. Everything is measurable, with analytics and optimization for continuously driving quantifiable business value for your brand, including:
• 8-20x higher revenue
• 5-22% reduced churn
• 10-20% reduced care costs
• 8-18 points higher NPS
• 12-19% lift in digital adoption