Отзыв о Efficient Cutting Made Easy: Wahl Cutting Machine 1395-0460 от Dagmara Nowicka ᠌

I purchased a hair clipper from techshop. Ru through the aliexpress marketplace. The machine did not work for a year, it broke. I turned to the official representative with a question of repair, to which they gave me the answer: "The machine is not repairable, contact the store that sold it, they are obliged to replace it" and gave me an official conclusion. I contacted the store, sent them a check and a conclusion. The next day I received an answer: "The machine must be sent to our warehouse, we will give it to our service center. " The warehouse is located in Lobnya. I called and clarified at whose expense the delivery would be made, in response I heard that I also had to pay for delivery to the warehouse, and then delivery to myself. It angered me. I wrote a letter with this situation to the store, but they left me without a response! IF A STORE SELLS GOODS IN MOSCOW, IT SHOULD HAVE AT LEAST 1 POINT OF RECEPTION OR PICK-UP OF YOUR PRODUCTS ! IF THERE IS NO POINT OF RECEPTION OR SELF-PICK-UP - THEN YOUR COURIERS SHOULD PICK UP THE DEFECTIVE EQUIPMENT THEM! The policy of the store is most likely designed for this, that not every buyer will agree to take defective goods to them in Lobnya and will not spend their money on delivering a defective product to their warehouse ! I strongly advise against buying from techshop. Ru! More and more I start to find dissatisfied reviews of people about this store !