Отзыв о 🕶️ High-Performance RIVBOS Unisex Polarized Sunglasses: UV Protection for Sports, Fishing, Driving, and Cycling - RB833 от Mark Sharma

UPDATE SEP 2019My review below should be disregarded. Rivbos DID reply to me the same day. It went to my spam folder however. They then followed up about a week later. Ditto. When I posted the review below, I did a search of my email and saw 3 messages from them (they reached out after I posted the review as well)! I sent them pictures of the damage as they requested and they replied promptly that a new set had been shipped and I should received within 2 weeks. They were wrong- it was 2 -days! As I said below- I think the sunglasses are great. And clearly the customer service is too! I feel bad for the original negative review and have changed to 5-stars now! Next time, I'll check my spam email first. Great sunglasses at a great price.and exceptional customer service! I'll be a happy customer for years to come!________________________________________________________________________________________________________Was excited to get these sunglasses as they fit well and were comfortable. They were great for a year when all of a sudden the coating on the lenses started to peel. About 2 weeks ago, while I was driving home, the left side arm (temple) just fell off. I emailed customer service when I got home as the product has a lifetime warranty against this kind of damage. I was told I would get a reply within 2-days. Two weeks later- I haven't heard a peep. I have purchased 6 pairs of sunglasses by Rivbos over the years, including for my children. If this is the way they treat their customers and if they cant stand behind their own product guarantees- I'll go somewhere else from now on.