Customer Service
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Wouldn't it be nice to roll something out that users didn't rebel against - and then actually used after rollout? We have the solution: help desk software designed by IT help desk employees.
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Liberum Help Desk is a help desk solution for small to medium IT departments and service providers.
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Effectively resolve the toughest support challenges Easily integrated into a school’s or business's existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support challenges. Providing effective support for users of IT assets is a priority for today’s…
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Re:Desk is a customer service software for small business. It helps to organize support system from scratch, reduce customer support service workload and increase and control customer satisfaction.
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OTRS is a customizable support desk that manages workflows and structures communication.
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SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively. SupportBee has the ability to collect and correlate all support emails in one system. You can…
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Abhisi is a Help Desk Software that answer support requests anytime, from anywhere using any device.
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ACANOTION help desk software is a Microsoft windows desktop software package that allows you to log support calls and jobs for anything ranging from help desks to problem tracking with products and services.
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Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after.
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Desky is a cloud-based software which lets you assign, track, prioritize, and manage your customer support easily. It comes with Free Live Chat and mobile apps to manage support tickets from your smartphones on-the-go.
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OfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop shop for all of their requests and questions.
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Apptoto is an automated appointment reminder and messaging service. Apptoto extracts contacts from virtually any calendar, Salesforce, Clio, and much more with our advanced integrations and automatically sends appointment reminders and confirmations vis SMS text, email or voice call. Additionally, we offer 2-way messaging, online booking pages, and…
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Browser based IT help desk system with features including: Trouble Tickets, Asset Management, Parts Inventory, Vendor Management, RFQs
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Timebay is a Munich-based software company founded in 2014 with the mission to increase customer satisfaction while reducing service costs. Through its platform, Timebay empowers end-users to solve minor problems themselves and enables service employees to support their customers faster and with greater confidence. A sophisticated ticketing system and…
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The product is an email-like app/service that massively increases collaborative productivity. The customers are teams, groups and businesses that are heavily reliant on email for communication and collaboration. With TMail, these businesses can increase their collaborative productivity dramatically (70-80% improvement for many use cases).
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This modular system is highly adaptable for any support business and in addiction to the core modules, has the ability to be adapted and grown with additional modules available through its open source libraries.
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trueAct offers solutions for customer services, suc as multichannel response management, customer interaction and service management, and business intelligence and reporting.
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VI Service Desk is an IT asset management software that offers the tools to efficiently manage resources and resolve problems quickly and effectively. Includes a fully integrated Knowledge Base with unlimited categories, Lotus Notes Client and fully web enabled for remote access, in depth reporting, multi tier escalation, and hardware and software asset…
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Zinergy is a leading web based service desk software that gives you the ability to provide quality customer support and help desk services. Zinergy service desk software is easy to setup, easy to use and can be flexibly integrate with other business applications. Zinergy's clear and organized user interface gives you the power to perform any service…
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