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call center dialer логотип

Call Center Dialer Отзыв

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Revainrating 4 out of 5  
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4.0
Customer Service, Contact Center Software

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Описание Call Center Dialer

Dialer Standard Available Features • Basic Customer Relationship Management (CRM) • Customer Telephony Integration (CTI) • Outbound, Inbound and Blended Telephony • Web-based agent and administrative interfaces • Predictive, Preview and Manual Dialing Options • VoIP and Analog Telecommunication Options • Multiple ACD • Quality Assurance • Extensive Reporting system • Recording • Scripting • Agents operate remotely • Call Monitoring, Coaching, Barging • 3 Way Conferencing • Callback schedule • Call Blasting

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