Плюсы
- Легкий путь через интерфейс супер простой
- Хорошее время отклика службы поддержки клиентов, быстрый ответ и принятые меры
- возможно, следует добавить что-то вместе с опцией аудиоописания
Минусы
- Пустой
Cognitive View Отзыв
1
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Отлично
Рейтинг
5.0
Customer Service, Contact Center Software
Описание Cognitive View
Cognitive View monitors customer and employee communications and automates compliance, customer Experience, conduct Risk. Our call recording and speech analytics enables you to transcribe and analyse millions of calls to discover customer insights and improve contact centre performance.
We support compliance automation for several regulations, including ASIC, FCA, MAS, MiFID, FINRA. Cognitive View has been recognized as part of the RegTech100 globally for 2021. We have one of the best and comprehensive control automation solution and we have been working with some of the leading regulated firms globally.
