Плюсы
- Отличная поддержка клиентов, очень полезно
- Очень быстро отвечают по электронной почте.
- Всегда доступен в любое время.Даже в праздники..(в отличие от многих других) :)
Минусы
- Некоторые трудности
Keatext Отзыв
1
·
Отлично
Рейтинг
5.0
Customer Service, Feedback Analytics
Описание Keatext
Keatext is an AI-driven text analytics platform that instantly processes customer reviews, surveys, and support tickets from multiple sources to help you find what needs immediate attention to improve your customer experience.
You can upload data to Keatext as a CSV file or integrate directly with Zendesk, Intercom, Surveymonkey, and 400+ other platforms. Save your team hours of manual analysis and use Keatext's plug and play functionality in just 10 minutes.
Key features:
- Multichannel analysis
- Opinion and sentiment analysis
- Multilingual processing
- Advanced data filtering
- Advanced statistical analysis
- Trend detection
- Shared filtersets
- Granular time comparison
- Automatic grouping
- Exportable analytics
- Topic and opinion summary
- Correlations
Keatext has been utilized by brands in more than 10 industries including American Express, Orange, Brother International, and Bain Consulting.
