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Phonexia Speech Platform Отзыв

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Customer Service, Contact Center Software

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Описание Phonexia Speech Platform

Phonexia Voice Verify is a market-leading voice verification solution for contact centers in banks and insurance, telco, and utilities companies, as well as for conversational AI interfaces, such as voicebots. Powered by state-of-the-art artificial intelligence, Phonexia Voice Verify can already verify clients with over 90% accuracy after only 3 seconds of speech (based on the NIST SRE16 dataset). This market-unique ability enables businesses to reduce contact center costs greatly, compared to lengthy client authentication over the phone, while improving customer experience and account security at the same time. Phonexia Voice Verify can be quickly evaluated via a demo and a sandbox, and a PoC can be finished in a matter of weeks.

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