Плюсы
- Простота использования, настройки и создания правил
- Также позволяет быстро вносить изменения, когда это необходимо, например, изменение времени удержания и т. д.
Минусы
- Неплохо
Voicebase Отзыв
1
·
Отлично
Рейтинг
5.0
Customer Service, Contact Center Software
Описание Voicebase
VoiceBase delivers omni-channel interaction analytics to enterprise and contact center customers. Through industry-leading voice and text analytics, VoiceBase unlocks thousands of data points and capabilities from customer calls and text channels. Built with proprietary speech engines and natural language processing (NLP), our AI-Powered speech analytics solutions give analysts, business owners, and developers the ability to extract, organize, and visualize data across the entire enterprise. Our customers use our solutions to automatically redact sensitive data for compliance, analyze the voice of the customer, discover insights to lower call center costs, and more.
