I am a first time user of XcelTrip and would like to highlight the horrible experience. I am planning a holiday with my family. And I booked my hotel with XcelTrip by crypto currency. I was sold a sub standard hotel as a 5 star hotel and the cheapest room in that hotel. XcelTrip is not canceling the booking, now saying that this is a non refundable booking and that I was informed the same and that the entire hotel booking amount will be forfeited. I have been mailing and calling XcelTrip office Посмотреть отзыв полностью