Header banner
Revain logoHome Page
Jonathan Cartwright photo
Ecuador, Quito
1 Уровень
778 Отзывов
58 Карма

Отзыв о Hiboy MAX3: The Ultimate Off-Road Electric Scooter For Commuting And Travel With 350W Motor And 10" Pneumatic Tires. от Jonathan Cartwright

Revainrating 4 out of 5

Great Customer Service

Нет перевода
Нет перевода

So I bought a pair of these, great scooter for the price. However, after five months, one of them won't turn on. So I reached out to HiBoy customer service, didn't know what to expect or to hear back from them at all since it's been five months. To my surprise, they responded pretty quickly. After a few emails back and forth, they determined it was a battery issue. They said they would send a new battery right away, but it would take some time since their warehouse in the US was out of stock. But a few weeks later, I received the new battery. And they also sent videos on how to remove and replace the batteries. It took about 30 minutes to swap the batteries. Now it's running just like new. Would've given five stars without this incident. GREAT CUSTOMER SERVICE TEAM.

картинка 1 прикреплена к отзыву Hiboy MAX3: The Ultimate Off-Road Electric Scooter For Commuting And Travel With 350W Motor And 10" Pneumatic Tires. от Jonathan Cartwright



Плюсы
  • Comfortable and safe riding: Equipped with a wider deck and 10-inch fat pneumatic tires ensure max comfort, even on speed bumps or rough surfaces. The headlight and brake light make you see and be seen at night. The dual mechanical pedal braking and e-braking system ensure braking safety.
Минусы
  • May be too large for smaller individuals to maneuver comfortably

Похожие отзывы