Плюсы
- Virtual q сделал мою жизнь намного проще! Мой персонал быстро обучается, всего 3 часа в неделю тратится на каждого сотрудника, который также нуждается в обучении/обучении.
Минусы
- Подойдет
virtualQ Отзыв
1
·
Отлично
Рейтинг
5.0
Customer Service, Contact Center Software
Описание virtualQ
virtualQ is the market leader for B2B customer support software, specializing in call support pre-call, sequencing and prioritizing calls, and managing call loads. We bring fresh, unique solutions to the customer service sector with our AI-based product portfolio in order to enhance customer experience and optimize operational efficiency. Our product portfolio includes virtual waiting services, appointment booking services, voice-based IVR, voice automation assistants, call volume peak management, and more.
Our clients see as much as an 8% increase in customer satisfaction scores and a 1,000 idle agent hours drop within 3 months of implementing our solutions. With a client base ranging from insurance to retail to service utility providers and others, we're looking forward to supporting your company to make your customers say, "Wow!"
