Customer Service
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a wide range of conferencing services audio conferencing Our easy-to-use audio conferencing service is available worldwide and can be fully integrated with our voice service. Reservations or operator assistance are not required, andgetting started is simple (within 24 hours) with you pay-as-you-go (no set-up fees or capital expenditure) pricing. web…
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Aceyus provides enterprise and mid-market companies contact center solutions designed to elevate and enhance the customer experience through real-time contact center dashboards and reporting. We stitch together call center data, WFM, CRM and omnichannel data, among others, to provide customer experience teams with the real-time data they need to make…
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Next Caller's Advanced Caller ID ® sends detailed caller profiles to agents in real time so that customers do not have to spell/repeat information about themselves over the phone. Not only does this save businesses time and money, it also just flat out makes customers happier. Our database of over 250 million caller profiles is the largest in the US…
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ClarVantage provides billing, settlement and customer care solutions for utility computing.
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COMIT enables organizations to leverage and build on their existing processes within a new application. This allows organizations to maximize the efficiency of their internal business processes by bundling these processes with the built in efficiencies and work-flows of COMIT.
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Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.
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nfortel Select, ISI's Call Accounting and Reporting application, supports collection and processing of CDR from all telecom sources (on-premise PBX and VoIP servers, Centrex and other hosted services, local and long distance carriers, conference services and wireless handsets) to facilitate consolidated reporting and analysis of an organizations entire…
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IQ 360 is a web-based, relational database driven telecommunications management solution with workflows and reporting developed and offered by IQ Telecom.
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SpeechLog Recording System provides comprehensive call recording that adapts to the unique operational requirements of any enterprise.
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ContactEngine works across many industry sectors ensuring a single “voice” throughout all multi-channel communications from all lines of business and departmental divisions. ContactEngine's intelligent, proactive conversations achieve consistently better customer experience and contact rates across the entire customer journey.
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ROBIN is a tech & consultancy firm based in The Netherlands, specialised in eCommerce customer service. We are the only customer service technology company in the world that helps its customers build performance, stay on top of the rising shopper expectations and greatly improve the customer experience (CX). We are a warm, personal sort of company made…
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Professional Document Creation with the power of the SAP Cloud The Document Automation Service allows businesses to automatically create high quality pdf documents based on flexible input data and individual document templates. The service can be easily embedded in any business processes to produce customer specific contracts, order confirmations and…
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Everything you need to redefine your customer support. Kiodesk offers users a help desk platform that operates as a fully managed cloud service.
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Adoreboard reveals the 'unknown unknowns' to transform Customer Experience with Emotionally Intelligent Insights.
