Customer Service
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MobiChord integrates telecom and cloud providers with ServiceNow. This creates a single system of record with extremely accurate data, complete transparency and standardizes telecom processes.
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Clarify & Record is a unified Call Recording system. Users can enhance performance, resolve disputes, comply with industry standards.
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Plaxonic offers call center services to companies operating in all industries.
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Zingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.
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We provide contact centre and telephony solutions that address todays business issues with an intelligent and consultative approach.
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BeneCloud is a cloud communication platform software that brings business intelligence, unified communications, and mobile capabilities into the cloud.
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With ExactCall, agents deliver required information using either our audio-delivery or proprietary text-messaging option.
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GFM ClearComms is an award-winning, industry-leading, specialist customer experience agency that has been delivering flexible, end-to-end outsourced call centre services and marketing solutions .
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Indicate me provides a 360 view of customer service performance through user-friendly dashboard. With our all-in-one solution you can improve operational results and increase customer service quality.
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Interconnect Business Suite TIBS provides effective management of relationships with counterparties: international and local telecom operators, service providers, content providers, roaming partners, corporate clients, virtual operators and other entities involved in the core business of a telecom operator.
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Luware is a leading provider of customized service platforms based on Microsoft Unified Communications (UC) technologies. The portfolio includes solutions for contact centers, team-ACD or single-user workstations for the following channels: Chat, Voice, Video, Mail, Social Media and Co-Browsing.
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M12 Solutions is an award-winning supplier of business phone systems including SpliceCom, Mitel and Horizon. It also holds an extensive telecoms portfolio, including fixed lines and calls, business mobile phones, Internet connectivity, phone system maintenance and much more.
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We are Salesquared, a software-as-a-service company that provides unified communications (“UCaaS”) across Cloud Telephony, Sales CRM, SMS, Voice, Email, Click-to-Call, Drip Marketing, Smart Attendance, & Lead generation services.
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Voximal is an IVR software solution that offers speech recognition and synthesis. Voximal works on top of Asterisk and it's VoiceXML 2.1 compliant and supports numerous features among which the voice synthesis and recognition..
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VSLogger Unlimited extends the call recording engine with recording search and monitoring features. Included and optionally used Adutante server provides user management and Quality Control features. Adutante also provides a centralized connection point to one or multiple VSLogger recorders.
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Save yourself the paperwork! Automate and digitise your communications thanks to our AR solution.
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Premier CX is an award-winning creative customer touch point agency that reduces costs and increases customer contact opportunities for brands and businesses across every sector.