Customer Service
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Service management application for managing work orders and service requests. Includes self-service portal for requests submissions.
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OverMover is a Mobile Workforce Management Software and a Field Service Management Software that helps companies to control and coordinate their mobile workers: field technicians, drivers, sales reps.
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Passport provides a data collection application for mobile employees on planned routes. Whether online or offline, capture detailed data such as employee breaks, customer visits, and activities, and enforce route and labor compliance requirements, for an improved route performance.
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Perfectware is a tool for service providers to accurately manage the multitude of functions that occur daily in a service operation. Additionally, the software has features that help the field and the sales department communicate quickly and efficiently.
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FReD from 360 Field Reporting is a simple, ready to deploy, intuitive mobile field reporting software. It is developed with a focus on field merchandising, retail store audits and field service management. By providing a 360 view of all field data on a real time basis.
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Jobsite Mobile is a scheduling and dispatching service that allows you to stay connected with your techs even when they are in the field.
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LogiNext Mile provides delivery route optimisation through geo-location and tracking automation. It also outlines the optimal usage of the resource capacity to reduce its cost up to 10%. The overall travelling distance and time can be reduced which would optimise company resources.
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Mobile Reach provides easy-to-use mobile apps designed to automate and improve field services for medium and large businesses.
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Increase ROI and reduce time to deploy with the MWFM Connector Many of our customers rely on SAP technology to support multiple functions within their organization. Today, most energy and water utilities rely on a constant exchange of data between multiple applications so they can monitor their operation and coordinate people and equipment in the field
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Empower your entire team to constantly improve business efficiencies and maintain superior customer satisfaction with our Field Service Management software. Oneserve provides you with all the tools needed to seamlessly unite your office team with their field-based colleagues. Intelligently schedule jobs, record job progress, reorder parts and monitor…
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RAMM Dispatches provides a geospatial solution to manage different work types in one place.
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SAMPro Enterprise is a business-wide service management software solution that enables the streamlining of your business by reducing operating costs and improving efficiency from the field to the back office. This allows businesses to grow operations without adding employees.
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The SnapSupport platform enables support teams to collaborate with field teams in real-time to resolve issues much faster, improving productivity and customer satisfaction.
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StaySafe is an app and monitoring service which provides reliable protection for lone workers and monitors employee location in real time, enabling employees to check-in safely and request immediate assistance if necessary. StaySafe allows you to better meet your duty of care to lone working staff.