Customer Service
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Maqsam is MENA's friendliest cloud telephony solution for SMEs. We understand that small, thriving or even enterprise companies always need to be conscious about their spending as they increase their efficiency. That's why Maqsam, unlike other solutions, is designed to provide the most powerful features, at the best value, and without breaking the bank…
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Castel Connections is a contact center solution that has skills based routing and priority queuing to ensure the right agent matches with the right customer.
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Contivio’s cloud contact center software deploys as a toolbar in your browser. It extends your CRM solution and empowers your Sales, Marketing, Finance, Support, and Services teams. EXTENSIVE...built from the ground up to support all your telephony needs from PBX, IVR and ACD Contivio.com has emerged as a world class, blended contact center supporting…
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Autom8 Enterprise is cloud-based contact management system. It helps to improve productivity with decreases talk time vice versa increase sales ratio through lead management, skill-based routing and intuitive response on call recording.
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MyCallCloud is a full-service software consulting firm. It empowers your business with expertise and technological solutions that revolutionize how contact centers connect with customers and how managers connect with employees.
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Call Logic is a cloud-based (TCPA Compliant) advanced call center technology that provides auto-dialing options as power dialing and preview dialing. It helps to plan, execute and evaluate outbound call campaigns.
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Centcom Virtual Call Center is a predictive dialer system that you can access from your computer with Internet and a phone line.
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CenterMaster is a customer interaction management and communications solution for contact centers designed to manage efficiency and costs.
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Campaign Manager is a software based outbound dialing solution designed to help the productivity of your outbound team, your system supervisor can dictate the dialing pace and campaign assignment.
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CDC Software is a SaaS integration solution designed to empower companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems to provide contact center agents with complete customer data.
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By utilising our powerful FREE Phone Call Manager solution, you can be sure that all your clients will never receive an engaged or busy signal and all your calls will be answered professionally.
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AheevaCCS is an inbound call solution that allows you to control the distribution of your inbound calls and processing times for customer satisfaction.
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Allied is a unified communications provider offering voice, data, and internet service solutions.
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Blue Panda Communications provides simplicity and intelligence through smarter digital engagement within contact centers.
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The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.
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Customer Contact Solutions provides multi-channel solutions ranging from Automated Voice Messaging (utilizing sophisticated text-to-speech technology and interactive touch tone response functionality) to email, SMS text messaging, and Live Agent calling campaigns.
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A flexible, fully configurable sales and marketing automation solution. CallPro CRM helps at every stage of the sales cycle, from establishing initial relationships to retaining happy loyal customers. Instill efficiency at the heart of your organization by automating key activities.
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All-In-One Solution for Contact Centers Designed to Deliver Stunning Mobile Customer Experience. From your Call Center to the Web and Social Media.
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Abacus Cloud is a platform for hosted PBX, UC, Conferencing, Presence, Instant Messaging and Mobility.