Customer Service
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Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customisable and feature rich.
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TelTel is a company that creates and develops modern call center systems, which are of high quality, convenient, and reliable.
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Accumulates ACD and call statistics for Nortel "C" Package ACD and Symposium and delivers an array of cumulative Call Centre statistics in detailed and summary formats, presented on a Windows desktop.
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Brekeke Contact Center Suite (CSS) is a collection of software for building a hosted call center/contact center system.
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We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.
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cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.
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contactSPACE is an intuitive, easy to use contact centre software solution that allows you to make better quality contact. Get in touch with the right customer at the right moment on the right channel, with contactSPACE Intelligent Outbound, while using auto diallers and productivity enhancement tools such as auto-wrap to maximise efficiency. Keep…
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CMar4Pabx is an all-in-one, easy to use professional PBX call accounting and communication software. It runs on Microsoft PC, and connects to any PABX (PBX) system through their SMDR or CDR port either serially (through RS232) or through Ethernet network connection type.
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Converged Communication Systems (CCS) provides best-in-class IP Telephony / Unified Communications solutions, and delivers pro-active support services for businesses of all sizes nationwide. We specialize in a full range of solutions including on-premise, hosted / cloud (public or private), and hybrid cloud solutions. Our portfolio includes several…
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Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.
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First class cloud telecoms services for your business from Ireland's No.1 award-winning provider. Phone numbers, SIP Trunks, IVRs, CRM integration and contact centre management.
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Competella Contact Center Workgroup is a mid-range Contact Center used by companies who want features and functions beyond the level of Skype for Business Response Group Service.
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Consilium conceives , designs , develops , and delivers effective cloud-based and on-premise software for the Unified Communication & Collaboration (UCC) and Contact Center (CC) space. Since 2007 our Uniâ„¢ suite of solutions are continuously enhancing the performance of Enterprise customers and Service Providers
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Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel solution for sales, customer service, and contact centres. Thanks to its speed of implementation, its intuitive interface that is fully integrated with the main CRM on the market, and local business support, Diabolocom allows companies to offer benchmark…
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DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best.
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Dial Once Visual IVR is designed from the start as a Visual IVR to help companies to handle customer care calls. Now, regardless of the companys contact channels, the customer is guided through the unique Dial-Once platform.
