Customer Service
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Powered by gamifcation & AI, Kaizo transforms performance management for customer support teams. We empower teams to boost productivity and improve service quality.
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injixo is a powerful and easy-to-use cloud workforce management suite for forecasting, scheduling, intraday management and employee engagement. With powerful features for contact centers of all sizes, injixo helps you master any challenge in workforce planning. Reduce your costs and create happier customers with injixo.
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WorkIt! automatically tracks the exact actual time your users spend working on Cases, Leads, Opportunities, and on other standard or custom Salesforce objects.
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A cloud-based, hosted infrastructure solution which provides a fully managed, end-to-end service that enables customers to take advantage of a hosted telephony solution with a full suite of Unified Communications features and capabilities.
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Corizon is a platform that combines the bits of business applications, giving the users the right information at the right time, to do their jobs better. The Corizon approach delivers project payback by addressing critical pain pointone process at a time.
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IVR Guru is a cloud based solution designed to boost and automate sales and marketing for generating and tracking business leads.
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At REDtone, we put great emphasis on our promise to each and every one of our stakeholders. It aptly describes our commitment to deliver service offerings with the utmost professionalism and reliability. It is embedded in the entire REDtone brand experience.
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Rocketlane is a Collaborative Customer Onboarding Platform that helps you shorten time to value, and deliver a delightful onboarding experience
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VirtualLogger LLC provides call recording, quality monitoring, post-call surveys and e-coaching technology to contact centers on a hosted basis. Our "pay as you go" approach is designed to dramatically reduce the cash investment required for recording and QA systems and related technology. In addition, because we maintain the database and application…
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Elixir Tango is a SaaS Platform, with Expert Consultancy & Design by Elixir for Customer Communications management. Customer communications are outcomes of a business process between an organization and its customers. Elixir Tango is a web-based platform that provides agile and configurable functionality to compose and conduct desired customer…
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Napersoft CCM Document Platform 7 is our latest distributed platform solution for Microsoft Windows servers. It was developed for todays wired world and offers browser-based computing with many new and advanced features.
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FCI is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications.
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GhostDraft empowers insurers to transform communications into engaging experiences fast. For over three decades, carriers have used GhostDraft’s intuitive end-to-end customer communications and digital experience platform designed for insurance. 65+ insurers leverage GhostDraft to streamline the creation, delivery, and management of personalized…
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Herald lets everyone in the company listen to your customers in meaningful ways. With one click capture right through a lightweight browser extension, start collecting customer feedback across any channel and act on it. Sales, marketing and customer success teams can start collecting quotes in context for testimonials, bugs or features. Product teams…
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Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feedback yields higher accuracy and greater response rates. ViewPoints unique smiley face surveys attract, engage, and encourage users to leave their thoughts…
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Our made-for-mobile, cloud-based software was designed from the ground up to provide ease-of-use with total flexibility. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available. Our software is…
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Are you still stuck in the old ways of operating your business? Do you want the most innovative way to manage your employees in the field, in the office, and your customers? Then you need our powerful yet easy to learn and use software solution! MobiWork® is a complete mobile app and cloud-based mobile workforce software solution and has been recognized…
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Aidoo Mobile is a field service management software help field technicians to manage work orders, customer and product databases.