Contact Center Software
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VoiceLog's Call Recording services allow your agents to provide a personal touch while directly capturing their interactions with customers.
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Reveal communication trends and empower your business to make informed decisions with advanced call reporting tools.
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Automate QA at Scale - Soprano Allows you to Identify the best calls to QA with no effort Filter call by agent, call scoring by identity in points of interest opens closes and escalations Intuitively screen calls for compliance phrases and redact sensitive phrases
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Your outsourced customer service solution should elevate your customers’ experience and represent your brand values. The Arise Platform facilitates both.
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Enthu is a conversation intelligence software for voice calling teams. Using Enthu, voice teams can monitor 100% of customer conversations to derive actionable intelligence, identify compliance gaps and manage call QA processes. Suited for both revenue and operations functions, Enthu helps improve customer conversation quality and results in measurable…
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Cogito is a behavioral analytics software that provides sales, service and care management professionals with the real-time emotional intelligence needed to improve sales results, deliver amazing customer experiences and enhance quality of care.
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Talvala Surveillance is a compliance monitoring product, it combines an advanced speech-to-text transcription engine with alerts generation for a revolutionary 2-in-1 surveillance speech analytics solution.
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Free Call is a tool that allow visitors to phone or message user in a click to boost service, sales and more, and keep customers happy.
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We are business communication experts who specialise in delivering cloud based unified communications without compromise. At Aurilo, we believe that establishing great communication between business and their customers is key to their success and growth in their markets.
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By developing our solutions, we have utilized our many years’ experience gained from implementing hundreds of contact centers.
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ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view.
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VRWhereve is a cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others.
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MakV Infotech is committed to understand your needs and turn your ideas into reality to enhance your business and reach your goals. We provide a wide range of solutions with our regularly increasing experience. MakV Infotech has always maintained a very satisfying client relationship, with its solutions and services par excellence, timely delivery and…
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The mindWireless Mobile Intelligence Portal enables better mobile management across the enterprise from employees to mobile managers and beyond. You get a secure, customized portal that works to optimize your mobile program at every level.
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Xpress Suite Telecom is the premier Web-based application that delivers your telecom bills electronically that enables customers to process their telecom bills faster while saving on their annual telecom spend. Xpress Suite Telecom consolidates the bills from all your vendor accounts into one place, and presents them in a familiar, easy-to-use format.
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Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools.
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Smartz Chat targets areas which are currently causing businesses unnecessary stress and hindering their customers experience.
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WinCall Call Accounting tracks all calls from all PBXs, SIP VoIP, Virtual PBXs (includes ShoreTel, Cisco, Avaya, and legacy systems).