Contact Center Software
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Fondesk offers the most advanced call center software with Enterprise Level call features from your browser.
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Genesis Communications is the leader in Hosted Cloud Call Center Solution Platform.
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World class omnichannel contact center solutions that boost productivity and enhances customer experience, including IVR, social media, predictive dialing, artificial intelligence, analytics and workforce management. We are leaders in development and delivery of all-in-one onmichannel contact center technology, both premise-based and on-the-cloud. At…
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Effective communications systems are critical to every business as they respond to the demands of todays work environment.
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Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel…
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Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and…
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Boomtown is the Customer Experience Management company. We help enterprises and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control. The Boomtown Platform (“CXMEngine”) includes pre-built CRM connectors, experience orchestration and automation tools, as well as knowledge delivery and…
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Meet Happitu, where you create exceptional customer interactions that inspire agents, empower management, and inform executives who need to make data-driven business decisions.
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Intellicon is an intelligent contact center solution especially designed for today's smart businesses.
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In this populous world, where connecting with the mass on a personal level can be difficult, LeadsRain comes with the turn-key solutions. It’s state-of-the-art technology offers a glitch-free user experience for a seamless connectivity. Services like the Cloud-based Predictive Dialer provide the most efficient contact center solutions. The Ringless…
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ISC WFM is a proprietary adaptive forecasting, multi-media-ready, and real time management features.
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MiaRec is an integrated all-in-one solution for Call Recording and Workforce Optimization in contact centers and business environments. MiaRec’s solutions offering includes Call Recording, Screen Capture, AI-powered Score Cards, and Analytics. In this new world of collaboration, companies worldwide rely on MiaRec to optimize business processes, resolve…
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NET-Phacs Hosted SaaS Call Accounting is a web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as query access to call data.
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NeXorce reporting software provides real-time call center reporting, taking real-time data collection and delivery to a new level.
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Kylie.ai offers automation and AI solutions for businesses of all sizes. Our automation solution, Sidekick, empowers non-technical end users to automate business processes via our intuitive visual builder. Our enterprise solution, Kylie.ai, is a conversational AI engine that handles end-to-end customer conversations over text, chat, or Voice.
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Idiro Next Best Activity (NBA) transforms your call centre conversations, in-store interactions, web portal questions or mobile app interactions into profits, by giving your staff the tools to allow them to sell the right product to each individual customer. Here's the beauty of our multi-channel cross-sell / up-sell engine.
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Puzzel's cloud-based contact centre encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today's omni-channel and mobile environments.
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Make the Contact Center Your Competitive Advantage. We provide you with everything you need to manage your omnichannel contact center more efficiently. Because life is too short for bad customer service experiences.
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The Toshiba Contact Center Suite runs as an application on Toshiba’s Media Application Server (MAS) or MicroMAS to create simple yet powerful contact centers