Contact Center Software
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Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the…
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Vistio is a contact center technology solution that uses next-best-action guidance and automation to help agents confidently provide quick and accurate resolution to customer inquiries, simplifying the agent’s job and reducing the guesswork and stress of handling customer calls. The result is specific and measurable improvements in your KPIs in just 90…
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ChatLingual enables companies to radically simplify their support teams. Our multichannel service platform empowers each Advisor to be your Best Advisor by removing barriers around language, technical skill set and tribal knowledge. With ChatLingual, Global Fortune 500’s are simplifying staffing models, increasing NPS scores, accelerating entry into new…
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Seekify is a cloud-based training experience platform that helps you replace old-fashioned skilling practices with continuous and contextual learning across devices. Seekify is a data-driven learning platform that delivers Live Training, Personalized Learning Paths, and Skill-Based Learning to employees across multiple departments in various industries…
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Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting.
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Kunnect is a call queuing capability that utilizes business information to deliver personalized call treament and to support routing decisions.
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Key 2 IP provides Hosted PBX, Hosted Call Center, SIP Trunking and other cloud based communications solutions to businesses of all sizes.
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Each customer communication includes all necessary information, each case can close in just one call.
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Next Generation Call Center is an all-IP call center system that provides a interface for third-party service systems to obtain complete logs and monitoring data which helps to make customer service systems personalized, diversified, and role & domain-based.
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Noda Contact Center is the company's own all-in-one (C++, Java) IP solution. Today more than 350 contact centers exploit Noda's solution. Among company's customers are Jaguar Landrover, Inter RAO, MTS, Rostelecom, AVIVA, EFES, FLEETCOR, Amadeus, Karcher, and Zepter International.
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Newbridge Telecom Solutions merges managed customer experience solutions with the benefits of customized technology.
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Newfies-Dialer is a multi-tenant call center solution with billing designed both for businesses who want to offer call center services to their customers and organisations that want to call their contacts or use Newfies-Dialer for lead generation, market research, voting or predictive dialling. We can support from 10 agents to many hundreds of agents…
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Nixxis is the leading European publisher of Nixxis Contact Suite, a world class « all-in-one » Contact Centre software solution. Enjoyed by more than 100.000 daily users worldwide, we ensure the ultimate customer experience to millions of clients. Thanks to our partnership with a large network of representative, come and join the exclusive club of more…
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Nubitel is a Cloud Customer Engagement Solution brought to you by Microtel Technology. With more than 19 years of implementing end-to-end Customer Interaction Solutions, Microtel is proud to introduce Nubitel that caters to your business communication needs to engage with your customers. We provide Unified Communications, Omnichannel Customer Engagement…
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NobelBiz’s OMNI+ software is a trailblazing solution for the Contact Center Industry. Thanks to its numerous functionalities, the software can be used by a large array of Contact Centers, all offers being tailored on the specific needs of customers. NobelBiz’s OMNI+ offers the following features: • Social Media integration for all popular channels…
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At ipSCAPE, we know that you want to create the best possible service experience for your customers. That’s why our award-winning cloud contact centre software is built to enable an effortless customer experience, from start to finish, and empower your agents to create high-quality outcomes with greater efficiency. We believe in creating the best tools…
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Get various solutions for your business needs. Build an excellent customer experience and significantly accelerate your business growth.
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Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into any CRM to make your contact center agile and adaptable and to make your sales and support teams more productive with automation and streamlined workflows…
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Without any technical knowledge, activate your company standard in 3 minutes and manage your customer calls like a pro