Customer Service
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All Your Customer Support. In Slack! Make every customer feel loved ❤️ Talkus turns Slack into a simple help desk platform. Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base.
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Zappix provides On-Demand Customer Service Solutions through Visual IVR, On-Demand Apps, Outbound Engagement & RPA. The cloud-based solutions enable work-flow automation, rapid deployments, seamless integration to IVRs & back-end systems, and a comprehensive Analytics Suite.
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Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.
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Akita is a Customer Success Management Platform designed to help you reduce customer churn and increase revenue from your existing customers. With Akita you can: ⇒ Achieve a single, unified view of your customer data ⇒ Build intentional and effective Customer Success processes ⇒ Develop a scalable Customer Success program ⇒ Measure the performance of…
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Calix is a leading global provider of broadband communications access systems and software
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Keeps you connected to your teams on the road in real time. Making sure your business can act now, not just when a stack of paperwork is done being processed.
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Workozy aims to eliminate the hassles of field-tasks by automating them. Workozy helps to organise & simplify field-tasks and thus boosts productivity.
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MO.S.T. Contractor for Windows is a Field Service Management Solution designed around the ideas of industry professionals such as yourselves. We believe that any successful business is built on relationships of its customers. Our software solution was designed to help your field techs improve employee accountability, trust and professionalism with your…
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vWorkApp is a software solution that allows you to manage job scheduling, job information, customer requests, mobile workers and more.
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Fergus is job management software made for trades and field service businesses. With Quoting, Invoicing, Scheduling, GPS Tracking, Financial Reporting tools and much more, Fergus provides everything trades business owners need to get their business under control, pick the right jobs and run a successful trades business. Get started with a 30-Day Free…
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eQuipMe comprises of 200+ pre-built modules, built-in connectors and 30+ pre-built applications to mobilize Oracle enterprise systems such as E-Business Suite, Siebel, Fusion and JDE etc.The platform is integrated with Oracle Mobile Cloud Service (MCS), Integration Cloud Service (ICS) and Oracle SOA suite.
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Extend the mobile capabilities of your current IWMS or CAFM system and redefine your mobile workforce strategy. Mobiess provides mobile-focused, independent workforce management solutions to organisations that want to enhance their mobile processes and efficiency.
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Stop wasting time on paperwork. Start focusing on what you care about; growing your business! SnapSuite helps contractors improve scheduling, manage project costs, and eliminate the stress of managing paperwork. SnapSuite is an all-in-one solution for the construction and skilled trade industries, that allows field service companies to easily dispatch…
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Task4Work is a cloud based field service management solution to manage the mobile workforce.
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Workfinity is a service management system with interconnected modules, designed to meet the most varied types of field services, requiring:
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SOMIS was created by contractors for contractors and service businesses. Our software is the only solution with a fully immersive set of tools to manage every part of your business effectively.
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Talkative connects up contact centres with customer-facing websites/apps. Leverage chat, voice, video and cobrowsing to solve customer queries quickly and drive digital sales and service. Leverage powerful integrations into existing CRM and contact centre systems to improve contact centre efficiency, reduce wait times and improve customer satisfaction.
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NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.
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Provide answers faster and deliver smarter service in any channel with the world’s #1 customer support solution – no matter the size of your business.
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Summatti helps business get real-time actionable insights & automate quality control on all customer interactions Customer Experience Identify issues, patterns, predict escalations & trigger alerts in real-time to mitigate service interruptions. Agent Performance Know & track how each member of your team is doing & help them when they need you. Quality…
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