Customer Service
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Playvox equips modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning, Voice of the Customer, Workforce Management, and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and…
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VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat, all within the same agent screen. VICIdial can be installed on your own hardware or you can use our hosted service. It is extremely…
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Customer Success Platform designed for your SaaS business. Reduce churn and increase customer lifetime value with an easy to use, modern design. Benefit from Custify's unique concierge onboarding support and get set up in hours, not weeks. Read our reviews - our customers love us. Book a short call today and learn more.
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Revelation helpdesk is a 100% web based help desk solution that is so efficient it is like adding a virtual employee to your staff at a fraction of the cost. Through our transparent feature set and commitment to "ease of use," Revelation helpdesk delivers the power and flexibility to lift you up to the next level rather than stand in your way.
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FAQHUB makes it easy and quick for your customers to find what they are looking for in the FAQ section without having to reach out to customer service. This tool is designed to enhance your customers’ experience and to reduce the load on your customer service team. FAQHUB is enriched with features such as flexibility for users to ask new questions when…
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iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact management interface.
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Sarbacane is an email and SMS marketing solution. Email design and analytics are provided. Users can import contacts or manually enter them. A/B testing can be performed for campaign optimization.
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A full spectrum of engagement tools to help your business optimize customer experience.
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Help Customers Help Themselves. HelpDocs makes it super simple to create a fantastic self-serve knowledge base experience for your customers and team.
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Reduce the number of support tickets and enhance customer experience by crafting gorgeous technical docs, knowledge bases, user guides, FAQs, and so much more.
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PeppyBiz provides effective inbound marketing solutions. Its multifaceted features, such as List management, Email marketing CRM and Customer Support Services.
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InstantReplay.io enables teams to perform user & visitor recording at scale inside modern web apps. Not only are we going to automatically provide actionable insights about user behavior, they are going to generate "channels" filled with similar user activity, so that anyone on your team an understand how your users behave. We find patterns in user…
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With StakeTracker you can easily record, document, track & report on all your interactions and communications with stakeholders
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Customer service helpdesk software you can depend on. Deliver great customer service with our powerful and flexible helpdesk software. Beautifully designed. Simple to use. Flexible. Multi-channel. Powerful. Affordable. Your choice of Cloud or self-hosted On-Premise helpdesk.
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WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-tested, ever-enriched solution. Today, WhosOn is the longest provider of chat in the UK and an established international brand. It is used in over 50% of the…
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Generate a beautiful FAQ & help site in minutes – for free. Your users deserve it. HelpSite gives you... - A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. - A smart contact form that auto-suggests articles as someone types their message. Users get their questions…
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Using power of Digital we help clients Design, Build and Optimize world-class Sales Performance and Key Account Management systems. It enables commercial organizations to Accelerate Growth, Protect & Sustain Revenue with existing clients, Engage Buyers with consultative approach, Improve Rep. Productivity and Deliver Meaningful Insights to fuel growth
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GUURU was founded in 2016 in Switzerland with the vision of enabling people to share their expertise with others in real-time. GUURU provides companies with an end-to-end omnichannel solution to resolve all first-level support inquiries through a single platform solution supercharged by their most experienced and skilled customers. GUURU is easy to…
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Arrows is the tool for high-touch customer onboarding. Create, share, track, and complete mutual action plans. Maintain momentum, speed up time to value, and increase (everyone's) happiness.