Customer Service
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Sparked uses big data and predictive analytics to reduce churn and increase retention.
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Uptain is a customer engagement software that helps to engage and regain customers in online shops.
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SnapEngage is the premier omnichannel customer engagement platform. Since 2008, we've partnered with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes. Our clients consistently experience increased sales conversions, increased CSAT/NPS, and reduced…
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AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. With AnswerDash's AI Self-Service, companies can dramatically transform their customer experience while reducing support tickets and costs by 30% - 50% and improving customer satisfaction as well.
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Integrated, End to End Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and non-code customisation capabilities. You may design processes and interfaces for each issue type separately. In compliance with ISO 10002 certifications. Bosch, Mercedes, ING Bank…
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Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.
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Quality Driven Software helps labor service business owners scale their businesses with a streamlined, data rich customer survey.
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Cloud and tablet software solutions for field inspection and work management. It includes custom inspection forms with data and workflow validation, work assignment, automated pricing for field tickets/invoice, and field report generation with hand written signature. Further, it automatically sends reports and invoices.
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BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available. BookingKoala provides a customer-facing…
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Handlr is ideal for any mobile service business on-the-go and is fully customizable to your business. It's perfect for dog walkers, car detailers, massage therapists, tutors, house cleaners, hair and makeup experts, landscapers, pool cleaners and more.
2 Отзыва
RantCell is mobile network testing tool which can process a massive amount to measure data on network and user experience KPIs. It is a cloud-based solution which allows users to view real-time data to analyse data points in terms of Map and Graph. RantCell Pro Cloud is virtualized platform for QoE and RF measurements on 2G,3G, 4G and CDMA mobile…
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Zinier is a cloud-based platform, helping enterprises track and manage ground operations and communicate with the workforce.
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Callision is the world's first free cloud business phone system, and the first carrier-independent enterprise-grade Contact Center as a Service (CCaaS). Callision allows its customers to use their preferred VoIP carriers, simultaneously providing carriers with new leads and the advanced contact center functionality to complement their offerings…
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AloTech is a web-based, pay-as-you-go solution running on Google Powered Cloud Call Center.
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SIGOS is the worldwide leader in active testing and Fraud Detection of telecommunication networks and services. Its solution enables network operators, OTT content and solution providers, carriers, regulators and enterprise businesses to fully understand Quality of Service and Quality of Experience from an end-user perspective.
2 Отзыва
Clarify is the next-generation AI speech analytics platform of the contact center industry
1 Отзыв
Ameyo is the market leader in Omnichannel Customer Experience (CX) and Contact Center Technology in cloud and on-premise. We help brands of all sizes make exemplary customer experience. The Ameyo Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels, and interactions to nurture customer retention and…
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