Customer Self-Service
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Clevertar is an award-winning Australian company that provides conversational virtual agents for better engagement. Enable conversations with your consumers for enquiries, sales and support, even over time. Be available 24/7 to satisfy their desire for self-reliance and reduce demand on human advisors.
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Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies…
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In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find the answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing…
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AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers.
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Ozmo is the single, authoritative source of tech support for device, app and services answers. Expect an increase in customer satisfaction and call deflection through a single, authoritative source of digital support. By using Ozmo’s omnichannel support platform, your business will cut costs by spending less on physical devices and simple inquiries that…
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SnapEngage is the premier omnichannel customer engagement platform. Since 2008, we've partnered with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes. Our clients consistently experience increased sales conversions, increased CSAT/NPS, and reduced…
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AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. With AnswerDash's AI Self-Service, companies can dramatically transform their customer experience while reducing support tickets and costs by 30% - 50% and improving customer satisfaction as well.
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Integrated, End to End Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and non-code customisation capabilities. You may design processes and interfaces for each issue type separately. In compliance with ISO 10002 certifications. Bosch, Mercedes, ING Bank…
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Make instructions beautiful and show anyone how to do anything. Create web-based, embeddable how-tos or tutorial guides for any device.
